JEFF LEWIS, General Manager
What makes electric co-ops different than other types of utilities? It’s one of my favorite questions because it provides me with an opportunity to share the essential cooperative principles that make us such an important part of this community.
Because we’re a co-op, we don’t operate like other utilities. Little River’s decisions are made locally, by directors who also live right here in our community and are elected by the people they serve, the members. Everyone who pays to receive electricity from the co-op is a member. When you pay your electric bill each month, your money stays here— to pay for the electricity used or to make improvements to our local system to strengthen service reliability. The money you pay the co-op doesn’t line the pockets of shareholders five states away. We’re a co-op and we exist to provide services to you, our members.
Since you are member-owners of the cooperative, we want to hear from you. That’s one reason we hold an annual meeting of members each September where you can vote in board elections, approve bylaw changes and participate in the business of the cooperative. We even make registration easy by having multiple locations for our members to participate, and broadcast the meeting on our Facebook page.
Thank you to those who received and returned the customer satisfaction surveys. We appreciate your feedback on how your cooperative is doing. Our success lies in your satisfaction, which is why we offer these opportunities to engage and listen to what you have to say.
Because you’re part of an electric cooperative, you can count on our team to maintain local jobs, at-cost electricity and first-class service, no matter what the economy and supply chain issues throw at us.
LREC is striving to keep our costs as low as possible so we can keep more money in your pocket. We want to help you maximize the value you can get from our services and offerings.
If you want to receive important information from LREC such as bill pay reminders, automatic draft, paperless billing, board meeting minutes and financial reports, or track your daily energy use, sign up for SmartHub. You can also stay in the know here on our website or our Facebook page.
Please know that you—the members of Little River Electric Cooperative— are at the heart of everything we do. Co-ops adhere to seven guiding cooperative principles that reflect core values of honesty, transparency, equity, inclusiveness and service.
We exist to serve you and provide the quality, reliable, friendly service you expect and deserve. While we’ve grown over the years, we’re still driven by the same guiding principles to serve our community. This co-op was created for you, the members.
The power is in your hands.
JEFF LEWIS,
General Manager
